1. Introduction
Easy Home Solutions Ltd ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.easyhomesolution.co.uk, contact us or rent appliances from us.
Easy Home Solutions Ltd is registered in England and Wales.
Company Number: 11939692
Registered Office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
Telephone: 0203 983 7174
Email: hello@easyhomesolution.co.uk
2. Information We Collect
We may collect:
- Name
- Address
- Email address
- Telephone number
- Payment information (where applicable)
- Delivery address
- Information provided through contact forms
- Information relating to rental applications
- Website usage information collected through cookies
3. How We Use Your Information
We use your information to:
- Process rental enquiries
- Arrange appliance delivery and collection
- Set up Direct Debit payments
- Communicate with you regarding your rental
- Respond to enquiries
- Improve our website and services
- Comply with legal obligations
Where you have given your consent, we may also send you information about our products or services. You may withdraw your consent at any time.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only where necessary with:
- Delivery providers
- Direct Debit providers
- Professional advisers
- Regulatory authorities
- Law enforcement agencies where legally required
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Although we work to protect your information, no internet transmission can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You can control cookies through your browser settings.
7. Your Rights
Under the UK GDPR you have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information where appropriate.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner's Office (ICO).
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Easy Home Solutions Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
Telephone: 0203 983 7174
Email: hello@easyhomesolution.co.uk
Website: www.easyhomesolution.co.uk
8. Contact Us
If you have questions or comments about this policy, you may contact us at hello@easyhomesolution.co.uk or by post to Easy Home Solutions Ltd.